Tuesday, May 22, 2012

Mercedes Benz - Roadside Assistance

Customers look to purchase a Mercedes Benz because they appreciate the quality and luxury that the brand offers. They want heads to turn as they drive down the street. They want to know that they are driving a piece of equipment that is both dependable and stylish. Aside from the vehicle itself, the manufacturer offers an extensive warranty as well as roadside assistance. Whether you are on your way to work or headed out to vacation, with one phone call, you can get the help you need to get back on the road in no time.
If you want to take advantage of the Mercedes Benz roadside assistance, it is important to have all of your service done at an authorized dealer. This ensures that your records are on hand at all times and the dealership knows that your warranty is still intact. Establishing a relationship with a local dealer is a good idea for both new and used Mercedes Benz owners.
Having service at an authorized dealer also means that certified technicians are working on your vehicle using only certified parts from the manufacturer. Appointments can usually be set up in just one phone call or online. Be sure to read the owner's manual if you are unsure about when you need to bring your vehicle in for oil changes or tire rotations.
Make the Call
24 hours a day, 7 days a week, you can call for Mercedes Benz roadside assistance. It does not matter whether you have a flat tire or the engine fails. While you are within your warranty, you can make the call and have someone come out to your location. If the vehicle will not start, it will be towed to the closest dealership. If you have a problem like a flat tire or a dead battery, someone will meet you at the vehicle and get things back up and running.
As soon as you notice a problem, go ahead and make the call. Remember that it will take time to have someone dispatched out to your location. From there, it does take some time to either repair the vehicle or tow it into a local Mercedes Benz service department.
Free Towing
As of 2011, the manufacturer has included free towing for those customers that are outside of their warranty. Customers can still call for roadside assistance and no matter what the problem is, they will be towed to the closest dealership to have their car diagnosed and repaired. This means that even after the warranty runs out, customers are still able to benefit from the quality and luxury that comes from this car brand.

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